Making the most of social media

19 April 2013

Many authors I know wouldn’t touch Facebook with a bargepole. Indeed, some of our authors won’t even be photographed let alone appear in an interview on YouTube to promote their books. This is a nuisance in marketing terms but until now I haven’t thought this to be a real problem; shyness doesn’t effect the quality of their scholarship.

Now I am not so sure.

What made me think again was attending the recent London Book Fair, at which I attended what I thought it was a seminar for publishers (the session being called called ‘How to Build Social and Brand Equity on a Shoestring’). It wasn’t, not really; authors were the prime focus of the session. (This was in line with a huge increase in author-centred activity at the LBF and elsewhere, as discussed here and here, and – with regard to self-publishing – here. Self-publishing is also something this blog has explored before, in a series of posts starting here.)

author-seminar

At the seminar, a literary publisher from Cromer in Norfolk was joined by three of his authors to expound on why getting published requires that you ‘get’ social media. Of course, academic authors might argue that the worlds of literary fiction and scholarly discourse have little in common and they are right, to a point. That said, I suspect that authors of all types can learn much from what the panelists said.

Unfortunately, I didn’t record the session but here are some of the points made.

  • Like it or not, social media are unavoidable. Used intelligently, however, they offer the best means for authors to reach the widest possible readership. This is because branding and identification, not the hard sell, is what drives most people to follow an author.
  • There is no point being half-hearted; get your numbers up. For instance, Salt Press may be small but on Twitter it has 86,571 followers while one of the authors present reported that she was linked to over 1,000 (or was it 10,000?) people on Facebook.
  • How on earth do the panelists keep up with such a huge circle? They don’t, not necessarily; it is usually enough to tune into the conversation every so often. Time management is crucial.
  • When questioned if they really wished to expose themselves to a whole lot of strangers, it was clear the panelists were only showing their public persona to the world (or had, say, separate private Facebook accounts). As they also warned, don’t go public with something you would want to stay private.
  • Of course, the key requirement of social networking is that you participate but you would be wise to (mainly) only say things that matter. How many people care if you are waiting for a bus?
  • Social networking is not one-way. Show generosity, for instance by offering advice or pointing people to another author’s work.
  • One way to build such numbers of friends and followers is by searching for interest groups (Twitter’s search functions are especially powerful). However, you need to know what you are searching for.
  • Another way to build a following is to ensure that many of the people whom you meet in person become members of your social network; point them towards your online presence. Collecting other people’s business cards is no longer enough.
  • But to succeed in building a following and then benefit from it, you must understand why people are interested in you, why they follow you. It is unlikely to be your persona only (though this can play a role); more likely it is something that you are seen to be offering them. In short, social networks are all about belonging. People are drawn to you because they have a stake in you or your work.
  • The essence of what you are doing with your social networking is creating a brand. Part of your work here is not only to inform people what you are doing but also to communicate your persona, even the philosophy and principles guiding your work. It may also mean talking about experiences as well as end results. And, just like (say) Apple, your purpose is to build brand loyalty, create a little passion.
  • What is imperative here is brand consistency. Think about the ramifications of what you do and say, and be consistent. Here it is easiest if your public persona and your private self are much the same but as a result you can do much damage to your prospects if you are not true to yourself.
  • Learn, then, to handle mistakes; they are bound to happen and are unlikely to stay hidden for long.
  • Some of the panelists preferred Facebook, others a personal blog; the publisher seems to choose Twitter. What was clear with all of them, however, is that they used multiple channels to present themselves.
  • Social media have great reach but they are most effective when there is confluence between the different channels, when (say) tweets, a Facebook item and a blog post build on each other to promote an event.

Largely, that is what I am trying to do here – with this post on ‘Getting Published’, on related news items on my work website, with a tweet here and there and corresponding entries on a work Facebook page. Sorry but there’s no clip on YouTube.

Just how effective it all is … well, that is another matter. One thing to consider, however: even if there is a problem with the messenger, that doesn’t mean you should ignore the message.


Requirements and costs of self-publication

6 September 2009

Not easy, nor cheap

Due to technological developments in the last 25 years, it is far easier today for private authors to prepare, typeset, produce (in printed and/or electronic form) and promote their own work – in other words, to dispense with the services of a publisher altogether. Easier, but not easy.

Self-publishing is not something done in five minutes nor is it about saving money (though an attraction for some authors is the potential to earn more by getting a bigger cut in sales). If you are venturing down the self-publishing route, be aware that you can face a lot of work and considerable costs achieving your goal.

That said, what you face here are different trade-offs: between doing the work yourself and hiring someone else (the subject of my next post), and between producing a high-quality product and turning out something that is (and can look to be) done on the cheap. Obviously, the publication format (discussed in my previous post) also has a huge effect on effort, costs and which skills are required.

In the costs stated below, $ = U.S. dollars. These rates are approximate and based on charges I have encountered for hiring freelancers. But they may also be close to the fees charged by the author-pays presses discussed in my next post.

Editing

Whichever format you settle on, there is editorial work to be done first of all. Anything that you put effort, money and your name into demands respectful treatment. This means that the work you eventually publish – whether in printed or in electronic form – is a coherent piece of scholarship, written tautly and without typos (though in my experience completely avoiding typos is probably impossible).

Therefore, once you have finished revising the text to your satisfaction, it needs to be scrutinized, to be sweated in an editorial purgatory, so that what actually is published is to the satisfaction of your readers as well. This is vital to the success of your work.

There are two kinds of editing involved: substantive editing of your text, focusing on its structure and argumentation, and copy-editing of your finalized (maybe restructured) text, focusing on its language – e.g. finding any typos and inconsistencies – and ensuring that it complies with accepted conventions. (You may find it useful consulting a publisher’s house style; many – like that for NIAS Press – are freely available on the publisher’s website).

Doing this editing yourself requires superhuman detachment from your text; most of us lack this. As a substitute for substantive editing, revisit the readers reports commissioned by the publisher(s) who rejected your work, if you have them, and seek feedback from colleagues capable of commenting fairly and fearlessly on your work (they are often hard to find). And, as for copy-editing, try to recruit your life partner or best friend – or, better still, one of those special people (often your departmental secretary or a maiden aunt) with the uncanny gift of spotting other people’s errors at fifty paces; sadly, all too often, such geniuses only spot these errors after publication.

Doing it yourself is free, though you will be wise to reward the help of Auntie Mame with serious chocolate or other forms of sincere appreciation. A freelance editor will cost you $1,500-$5,000 depending on rigour and how much substantive editing is included in the copy-editing. (I have not heard of any freelancers only offering substantive editing.)

Layout/typesetting

Most scholars using Microsoft Word or another word processor think that this is all that is required to lay out the final pages for printing. This work is definitely something they can do themselves. Think again. The design (or layout) of your book and the typesetting of the actual pages is skilled work that only really succeeds if it is invisible.

Laying out a book using a word processor is a particularly vicious form of torture. Word, for instance, may be full of features but things like the subtle adjustment of line and letter spacing are beyond its abilities.

Laying out the book yourself might cost you nothing but you would be wise to have the following things:

  • a reasonably powerful computer with a large monitor
  • a scanner (if there are illustrations to be digitized)
  • a laser printer (printing hundreds of pages on an ink-jet printer invites bankruptcy)
  • desktop publishing software including a typesetting program like InDesign, an image processor like Photoshop, and a PDF generator
  • manuals/courses on how to use this
  • fonts that you are licensed to embed in high-resolution PDF files

In addition, you will need to:

  • ensure that all of the elements of a book are present and organized correctly (e.g. the copyright page is on page iv).
  • ensure that these include all mandatory information (e.g. an ISBN)
  • adopt a standard book size (anything else is horribly expensive)
  • determine the likely extent of your book (so as to avoid unpleasant surprises – see my later post for a detailed explanation and instructions on how to calculate book length).
  • use a layout and graphical format that is printable (e.g. nothing too close to spine or edges, any images at high resolution, any colour in CMYK format)
  • carefully consider if colour is to be used (and if so where)

Alternatively, you can hire a freelance typesetter to worry about all of these and many other issues. It is common to pay either a flat fee for the entire job or on a  per-page basis (typically $6-$10 per page but inclusion of illustrations, colour, non-Latin text and other potential hassles will undoubtedly drive the price up).

Proofing

Text corruptions can happen when a Word file is converted for typesetting, without this being picked up by the typesetter. For example, recently I converted a Word file to plain text, then brought it into a web page that I was making. Only at the last moment did I discover that all of the superscript ‘th’ letters (in usages like ‘19th century’, which Word automatically converts to superscripts) had vanished.

Here, sharp eyes are needed. Yours are free but have they already looked at the text far too often to notice all the errors and last remaining typos? A proof-reader will cost you $2-$5 per page.

Indexing

No scholarly book expecting to be taken seriously (and bought by libraries) can omit an index (though it is another matter how ambitious your index is).

Good indexes are tricky to prepare. Please feel free to consult our indexing guidelines on the NIAS Press website.

The rates quoted to me by professional indexers have varied wildly – $2-$20 per typeset page.

Cover

Many publishers won’t let their authors get anywhere near the cover design, so crucial is it regarded to a book’s commercial success. Now you are responsible for producing something that doesn’t immediately scream ‘amateur’ to every bookshop you approach; what is needed is a cover that whispers ‘pick me up’. It must also meet certain technical and legal requirements (e.g. meet printers specifications and include a bar code).

The problem is that you can get a cover designer to do a proper job for about $500. But, if your book is to overcome its self-published origins in the nasty book world out there, then your cover needs to be inspired.

Printing

This is not something that you can do yourself; you are going to have to pay someone else to print your book.

Printing used to be the big barrier to self-publishing because with lithographic printing a minimum of about 1,000 copies of a book had to be printed. This required a huge investment (and a lot of spare space to store the books). Nowadays, however, the digital printing revolution has brought numbers down to single-copy printing at acceptable prices (and of an acceptable quality); self-publication of printed books is now within the reach of most budgets.

If you use an internet-based POD printer like Lightning Source, then you will be guided through the complexities of printing but will need to rigidly conform to their specifications. Set-up charges may be $75 and then you must pay for each printing order, each page printed and shipping (with a 300-page book costing you about $7 per copy), and often an annual file storage charge of $10-$20 charged.

If printing quality is an issue (because of the importance of your illustrations, for instance) and you have the belief and budget to print a minimum of 400 copies, then you are likely to get a better deal, better quality and much more human treatment by approaching a short-run printer. But be warned. ‘Real’ printers can be funny blokes; theirs is an utterly different world than yours. Many of the things that you find crucially important, they will find incomprehensible – and vice versa.

E-Book

You can of course avoid the perils (and costs) of printed publication by going down the e-route. (This option was discussed in my previous post.) However, I would suggest that you will still need to typeset your e-book and, while you avoid dealing with printers marks, bleeds and all such arcane stuff, instead you will need to meet the requirements of e-books (introducing hyperlinks, for instance). Be aware that PDF is not the only game in town (there are over 20 competing and incompatible e-book formats) nor is a computer screen necessarily the only display medium (the Amazon Kindle and iPhone being two other major destinations for e-books).

If you would rather have a professional guide you through the e-jungle, the journey may cost you thousands and thousands of dollars.

Website

An alternative to a proper e-book is to self-publish your work on a website (or even as a blog, wiki or via another Web 2.0 channel like Twitter). Though feasible, the divergence in form of a ‘proper book’ is now so wide that increasingly you will find it hard to gain any recognition for this work.

If you can do all the work yourself and have free access to/use of your institutional website, then web publishing can be almost cost free. If you set up your own website, of course, then you will have to pay small but ongoing charges for the URL registration/maintenance and for a web hosting service. Bare-bones blogs like this one are free to set up and run.

Marketing and promotion

It is not enough to produce your book; you also need to bring it to the attention of its potential readers. Many books have been written on this subject and this blog post is already much too long. Suffice to say, you will need to draw upon all of your hustling skills to bear. By all means produce a flyer, issue a press release, buy advertising space in and send review copies to appropriate journals, and cold-call different bookshops – all the sorts of things that publishers do. But the best use of your time will be to exploit your own connections, to reach out directly to other scholars in your field – via notices to mailing lists and attendance at conferences, for instance.

None of this is easy and I seriously doubt you can afford the services of a publicist.

Sales and distribution

Traditionally, getting copies of your book into the hands of readers and getting them to pay for it has been a huge problem with self-published books. This remains so if you are only looking at the old sales channels – bookshops, library suppliers, etc. – who remain suspicious of book trade outsiders. Likewise, it is difficult to sell directly to libraries as these prefer to order and pay in bulk via a library supplier and try to avoid dealing with individual publishers.

But the internet revolution has opened up whole new possibilities to reach the individual reader, your prime target. Today, it is possible to sell your book directly via Amazon Marketplace, eBay, Abe Books, etc. or indirectly via one of the above-mentioned author-pays presses. And, while it is still not cost-efficient to accept credit card payments directly from individual customers, nowadays internet-based financial services like PayPal make this relatively easy. Amazon, PayPal and the others will charge you for their services but the commission is not a lot.

Note that all of these companies help you process any sales but the actual sending of copies sold to the customer is still something that you will have to do unless your book is being printed and shipped on demand by an author-pays press. (While the business of book trade warehouses is to hold stock and process and orders, I cannot imagine that it would ever make financial sense you to use such a warehouse or for them to take you on.)

It is even possible for you to handle all aspects of sales, not just the dispatching of orders. This would be by having a website with an inbuilt retail module (shopping cart, payment processing, etc.). However, such an advanced website would not be cheap to develop; it would also be a bit of an overkill for the sake of a single book.

Legal requirements

Be aware that as a (self-) publisher selling to a public audience, you will be obliged to comply with various commercial regulations. These vary from country to country but you should expect to:

  • register an ISBN for your book (normally, a small charge)
  • deliver gratis copies of your book to your local legal deposit office(s)
  • register for sales tax

For many countries, this list is much longer.

And there’s more

This has been a very long post to write and yet the above points are not the only ones you need to consider. Moreover, space requirements – and a crass desire to sell more copies of our book (which includes perhaps twenty times as much information as found here) – have limited how much detail is included in the information presented here.

But now, decision time is looming. There is just one more thing to ponder, just who is to do all this work: you, a freelancer or a author-pays press? This is the subject of my next post.